Last Updated: July 2025
These Terms of Service (“Terms”) govern your use of FleetOps, a fleet management platform provided by FleetOps, Inc. (“FleetOps,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.
By creating an account, accessing our platform, or using any FleetOps services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
These Terms apply to all users, including fleet managers, drivers, dispatchers, administrators, and any other authorized personnel within your organization.
FleetOps is a comprehensive fleet management platform that provides:
You must be at least 18 years old and have the legal authority to enter into this agreement on behalf of your organization. By using FleetOps, you represent that you meet these requirements.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
FleetOps is designed for business use. Individual accounts must be associated with a legitimate transportation or logistics business. We reserve the right to verify your business credentials and operating authority.
FleetOps offers various subscription plans based on fleet size and feature requirements:
We may change our fees with 30 days’ written notice. Continued use of the service after fee changes constitutes acceptance of the new fees.
Accounts with overdue payments may be suspended. A reconnection fee may apply when service is restored.
You may use FleetOps only for legitimate fleet management and transportation business purposes in compliance with all applicable laws and regulations.
You agree not to:
You are solely responsible for ensuring your operations comply with all applicable DOT regulations, including but not limited to:
You retain ownership of all data you input into FleetOps (“Customer Data”). You grant us a limited license to use Customer Data solely to provide our services.
We own all data generated by our platform, including analytics, insights, and aggregated information, provided such data does not identify you or your organization.
We implement industry-standard security measures to protect your data. However, you acknowledge that no system is 100% secure, and you use the service at your own risk.
While we maintain regular backups, you are responsible for maintaining your own copies of critical data. We are not liable for data loss.
The FleetOps platform, including all software, technology, designs, and content, is our proprietary property and is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to use FleetOps for your business purposes during your subscription term.
You may not:
FleetOps may integrate with third-party services such as ELD systems, accounting software, and mapping services. These integrations are subject to the third parties’ terms and conditions.
We do not warrant the performance or availability of third-party services and are not responsible for any issues arising from their use.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
Support is provided according to your subscription plan:
We may update our platform to add features, improve performance, or address security issues. We will notify you of material changes that affect your use of the service.
FLEETOPS IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS RELATED TO FLEETOPS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA.
You acknowledge that FleetOps is a tool to assist with compliance but does not guarantee regulatory compliance. You remain solely responsible for meeting all legal requirements.
You agree to indemnify and hold harmless FleetOps from any claims, damages, or expenses arising from:
You may terminate your subscription at any time through your account settings. Termination will be effective at the end of your current billing period.
We may terminate your account immediately if you:
Upon termination:
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, government actions, internet outages, or other unforeseeable circumstances.
These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles.
Any disputes shall be resolved in the state or federal courts located in Columbus, Ohio.
Any claims must be brought within one year of the date the claim arose.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and FleetOps.
We may modify these Terms by posting updates on our website. Material changes will be communicated via email or in-platform notifications.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
You may not assign these Terms without our written consent. We may assign these Terms without restriction.
Our failure to enforce any provision does not constitute a waiver of that provision.
For questions about these Terms of Service, please contact us:
For technical support or billing questions, please contact support@fleetops.com.
By using FleetOps, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.